Privacy policy
PRIVACY POLICY
This privacy policy describes how we collect, use, and protect the personal information of users of our web app.
INFORMATION WE COLLECT
We collect the following types of information: your email address, first name, last name and organization name. We also collect the data you provide when you participate in a questionnaire. Your data is stored in and encrypted in the database at volume (disk) level. We collect usage data, including which pages you visit, time spent on screens, the country the request comes from, your browser's user agent, the IP address of the request, and in-app interactions. This helps us understand how the app is used, keep it secure, and improve it. We do not sell this data or use it to track you across other services.
HOW WE USE YOUR INFORMATION
We use your personal information to: Create and manage your account. Provide the App's features and functionality. Send you important email notifications related to the App. Analyze and improve the App's performance and user experience. We will not sell, rent, or lease your personal information to third parties. In the emaho app we use AI models from OpenAI. To ensure the data provided to the model is free of personal information, we avoid including names in the prompts. Instead, we use a random token linked to a specific individual, keeping the model unaware of any personal identifiers like names. We may process information to for security, fraud prevention and to comply with law. The analytics data gathered includes, but is not limited to: Routing information to understand the navigation patterns; Time on screen; Country from which request is made; Interactivity in the app; These insights help us understand user behavior without identifying specific individuals. Your privacy is important to us, and the collected data is used solely for internal improvements.
HOW WE PROTECT YOUR INFORMATION
We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or modification. When you delete your account, your data is removed from the database immediately, we will only keep data if required by law. If you notice any incorrect information in your account or preferences, please contact us immediately, and we will update it. We will keep a backup of the data for a maximum of 3 months.
WEB ANALYTICS AND COOKIES
We use two kinds of cookies and similar storage. The first is strictly necessary and is set without asking: a session cookie that keeps you signed in, and small preferences such as your theme and your profile language. The second is analytics, and is only set after you accept it. On our website and resource pages we use Microsoft Clarity, which records how pages are used so we can see where people get stuck; when you are signed in it receives an anonymous account identifier, never your name or email. You can accept or reject it when you first visit, and you can change your mind at any time from the cookie settings link in the footer or on this page — rejecting it stops the analytics loading on your next page view and keeps it off. We also keep our own first-party record of page views and events, which is not shared with anyone and which stores the requesting IP address for security and abuse prevention; we do not use it to track you across other sites or applications.
THIRD PARTIES
We use third-party services to provide and secure the app. They have limited access to your information and may use it only to perform tasks on our behalf. The services we use are: Supabase (database hosting), our server host and email provider (for sign-in links and notifications), OpenAI and DeepSeek (the AI models that write your profile text), and Microsoft Clarity (website analytics, only after you accept it). Before text is sent to an AI model we replace names with a random token, so the model is not given personal identifiers. Some of these providers process data outside the European Union. emaho is not responsible for any breach or leakage of data from a third party, though we take reasonable steps to ensure they uphold the necessary security and privacy standards. By using the emaho app you acknowledge that your data may be shared with these services as described in this policy.
DO WE COLLECT DATA FROM MINORS?
emaho is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from users in this age group. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at legal@emaho.world, and we will take steps to remove that information from our servers.
(USER) GENERATED CONTENT
The App allows you to get a profile based on your personality type that results from the questionnaires you complete, we intend to generate this profile as accurately as possible but there may be some incorrect information to it. Always make sure to discern for yourself if the information is relevant to you. When using any of the AI chat functions in the app, make sure to always to research and discern the response you get for yourself. You may not send out prompt to the AI chat that obtain harmful language or intend to use the AI chat for something abusive or harmful. The AI features where there are multiple people involved have a purpose to improve collaboration and be more educated about each other. The results are just an estimation of the personality and do not ensure that the involved people are that way. To ensure the data provided to the model is free of personal information, we avoid including names in the prompts. Instead, we use a random token linked to a specific individual, keeping the model unaware of any personal identifiers like names. You may never use the group AI functionality to cause malice or harm to the person. You can save parts of the content useful to you in your key insights. The AI chat content are lost once you close the chat. This is content that will be stored within your account and you can take this content and use it wherever you want. The Company reserves the right to moderate or remove any content that violates these Terms of use, or that the Company deems inappropriate or offensive. The Company is not responsible for any damages that may arise from the content and ideas obtained by users on the App. You agree to use the App in a responsible and respectful manner and to refrain from posting any content that is illegal, offensive, defamatory, or infringes upon the rights of any third party. The Company reserves the right to terminate your access to the App and take further steps if you violate these terms.
OWNERSHIP OF CONTENT
Except for generated content output as described above, all intellectual property rights in the App and its content belong to the Company. You may not use, copy, reproduce, or distribute any part of the app.
GDPR
We are committed to protecting your personal data and ensuring your privacy rights are respected. In accordance with the General Data Protection Regulation (GDPR), we process your data lawfully, fairly, and transparently. We collect and use your data only for specific, legitimate purposes and ensure its accuracy. You have the right to access, correct, or delete your personal data, as well as restrict its processing and request its portability. We also provide you with the option to object to processing based on legitimate interests or for direct marketing purposes. Our privacy practices ensure that your data is always handled securely and in accordance with your rights under the GDPR. You can send these requests to paul@emaho.world
UPDATES TO THE PRIVACY POLICY
We may update this privacy document from time to time. If we make significant changes we may notify you via the emaho app and email.